As businesses, schools and other organizations were forced to quickly, and sometimes haphazardly, move their operations online amid the COVID-19 pandemic, they embraced a number of tools making that shift possible. Among them: Zoom, a video conferencing service that’s seen a huge increase in usage by everyone from teachers to coworkers to friends looking to host group hangouts with one an…
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In 2018, Rachel Cullen began receiving new followers to her account on X, the platform formerly known as Twitter. A writer based in northern England, she often used the platform to promote her work, so the uptick didn’t immediately raise alarm bells. “My Twitter presence is significant enough that I initially didn’t quite catch on to what was happening,” she said.
As the new follow…
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